For questions regarding recently purchased glazes or if you’re having problems getting the results you desire, let our technical team know.
For questions about any of our products, projects, events, how to find a distributor, or how to navigate our website, contact us through a general inquiry.
Allow 24 hours to respond within the next business day, Monday-Friday 8:00 am to 5:00 pm EST. Our technical team may be out in the field teaching workshops or presenting at conventions and may not always answer the telephone regularly. The submission form below is the best way to reach us!
Do you have a question about your recently purchased glazes or are you having problems getting the results you desire? Our technical team is here to help! To assist our team in diagnosing the issue, please include a brief description, photo(s), lot #, firing temperature, and application information, if available. If you have a general question about our products, events, or how to find a distributor or contact us through a general inquiry (information below).
Allow 24 hours to respond within the next business day, Monday-Friday 8:00 am to 5:00 pm EST
General questions about our products, projects, events, how to find a distributor, or how to navigate our website? We’re happy to help. Allow 24 hours to respond within the next business day, Monday-Friday 8:00 am to 5:00 pm EST.
If you have a question about recently purchased glazes or if you are having problems getting the results you desire, contact our technical team (information above).